Perform LMR radio programming and configuration using Radio Management Software, including codeplug managementAdvise stakeholders on radio configurations, system updates, and best practices to improve performance and usabilityCoordinate with LMR vendors, service providers, and project management teams to resolve incidents and support initiativesProduce and deliver monthly radio inventory and configuration reports, including device type, model, and codeplug detailsDevelop and maintain technical documentation covering system configuration, administration, and troubleshootingSupport the creation and analysis of user and local agency surveys to drive system improvementsEnsure LMR and radio equipment comply with FCC regulations and organizational technical standardsSupport LAN, Wi-Fi, and voice network environments as they relate to radio communications systems Required Experience:
8+ years of hands-on experienceEducation:
A degree from an accredited College/University in the applicable field of services is preferred. NOTE: Four (4) years’ additional relevant experience in lieu of a degreeRequired skills:
Must Have Hands-on experience supporting Land Mobile Radio (LMR) systems:Motorola radio management 2.157.149.0 Using Motorola R7/R5Legacy equipment XPR7550E/3550Must have working knowledge of said equipmentOnline Motorola training would be a plusStrong knowledge of radio programming, codeplugs, and radio management softwareMust be able to configure Motorola radios and set up Motorola radio managementTier 2 support experience in LAN, Wi-Fi, and voice network environmentsFamiliarity with FCC compliance requirements for radio and wireless systemsExperience coordinating with telecom vendors, service providers, and project managersAbility to produce clear, well-structured technical documentation and reportsStrong troubleshooting, communication, and organizational skillsExperience supporting large enterprise or government environments preferred